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  Syritex Limited Warranty - USA ONLY  
 
  1. This is a Limited warranty offered by Syritex, Inc.
  2. This limited warranty must be activated by registering online at Online Product Registration.
  3. This limited warranty is three (3) years from the date of purchase.
  4. This limited warranty covers ONLY Syritex branded or manufactured new products.
  5. Syritex is not obligated to honor any warranty or provide service until Syritex receives payment in full.
  6. This limited warranty doesn't cover equipment repairs.
  7. Other third party products are covered by their respective original manufacturer's or suplier's warranty which are assignable to you. In case the manufacturer or supplier warranty is not assignable, that particular product will be provided "AS IS".
  8. You must keep your sale receipt; it is an integral part of this warranty and you may be required to produce it to obtain service.
  9. If Syritex replaces or repairs a product, its warranty term is not extended.
  10. This limited warranty covers parts and labor costs resulting from a mechanical or electrical failure of the product caused by defects in workmanship and/or materials.
  11. Syritex will replace or repair the product(s) at its discretion. The replacement product(s) will be new or the equivalent of new in performance.
  12. A Return Merchandise Authorization (RMA) is required for service. You may obtain an RMA by calling us or via email at rma (at) buysyritex.com. This will expedite and help ensure the proper action. A product sent without an RMA will be refused.
  13. In order to expedite a service, please have the following information on hand when requesting an RMA number: Order number, serial number, product model and problem(s) details.
  14. Syritex will ship the repaired or replacement product(s) free of charge to the address documented in the original purchase. If the shipping address is different than the one in the original purchase, shipping charges will apply.
  15. The defective product(s) must be shipped in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept risk of loss or damage during shipping.
  16. Limitation of Damages: Our sole liability under this limited warranty shall be the repair or replacement of any defective product(s). You shall not claim or seek and we shall not be liable for nor pay for any incidental or consequential damages, including but not limited to, loss profit, loss of good will, and lost opportunity.
  17. This limited warranty does not cover the following:
  • Loss or damage due to the failure to follow Syritex installation, operation, and/or maintenance instructions.
  • Loss due to the unauthorized system modification, movement, and/or alteration.
  • Abuse, misuse or negligent acts of omissions of the customer and persons under the customer's control.
  • Third party actions (fire, collision, vandalism, theft, etc.)
  • The elements or acts of God.
  • Loss or damage due to power surges or lightning.
  • The cost of installation, removal or re-installation of the product(s).
  • Loss or damage due to the unauthorized repairs and/or parts.
  • Loss or damage due to the failure to maintain the integrity of the product(s).
  • Loss or damage due to the improper installation of components or peripherals.
  • Accessories added to the products purchased from Syritex.
  • All software, including customized or proprietary software, and those software errors that confirm improperly functioning of defective software.
  • Loss or corruption of data and/or the restoration of software and operating systems.
  • Damage caused by defective batteries or replacement of defective batteries.
  • Any damage caused by a computer virus.
  • Product with removed or altered serial numbers.
  • Incidental or consequential damages including but not limited to any delay in rendering service under this limited warranty or for the loss of use during the period that the product is at repair center or otherwise awaiting parts.
  • That certain products are compatible with your current data storage infrastructure.
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