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This
is a Limited warranty offered by Syritex, Inc.
- This
limited warranty must be activated by registering online at
Online
Product Registration.
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This
limited warranty is three (3) years from the date of purchase.
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This
limited warranty covers ONLY Syritex branded or manufactured
new products.
- Syritex
is not obligated to honor any warranty or provide service until
Syritex receives payment in full.
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This
limited warranty doesn't cover equipment repairs.
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Other
third party products are covered by their respective original
manufacturer's or suplier's warranty which are assignable
to you. In case the manufacturer or supplier warranty is not
assignable, that particular product will be provided "AS
IS".
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You
must keep your sale receipt; it is an integral part of this
warranty and you may be required to produce it to obtain service.
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If
Syritex replaces or repairs a product, its warranty term is
not extended.
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This
limited warranty covers parts and labor costs resulting from
a mechanical or electrical failure of the product caused by
defects in workmanship and/or materials.
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Syritex
will replace or repair the product(s) at its discretion. The
replacement product(s) will be new or the equivalent of new
in performance.
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A
Return Merchandise Authorization (RMA) is required for service.
You may obtain an RMA by calling us or via email at rma
(at) buysyritex.com. This will expedite and help ensure
the proper action. A product sent without an RMA will be refused.
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In
order to expedite a service, please have the following information
on hand when requesting an RMA number: Order number, serial
number, product model and problem(s) details.
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Syritex
will ship the repaired or replacement product(s) free of charge
to the address documented in the original purchase. If the
shipping address is different than the one in the original
purchase, shipping charges will apply.
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The
defective product(s) must be shipped in their original or
equivalent packaging, prepay shipping charges, and insure
the shipment or accept risk of loss or damage during shipping.
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Limitation
of Damages: Our sole liability under this limited warranty
shall be the repair or replacement of any defective product(s).
You shall not claim or seek and we shall not be liable for
nor pay for any incidental or consequential damages, including
but not limited to, loss profit, loss of good will, and lost
opportunity.
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This
limited warranty does not cover the following:
- Loss
or damage due to the failure to follow Syritex installation,
operation, and/or maintenance instructions.
- Loss
due to the unauthorized system modification, movement, and/or
alteration.
- Abuse,
misuse or negligent acts of omissions of the customer and
persons under the customer's control.
- Third
party actions (fire, collision, vandalism, theft, etc.)
- The
elements or acts of God.
- Loss
or damage due to power surges or lightning.
- The
cost of installation, removal or re-installation of the product(s).
- Loss
or damage due to the unauthorized repairs and/or parts.
- Loss
or damage due to the failure to maintain the integrity of
the product(s).
- Loss
or damage due to the improper installation of components or
peripherals.
- Accessories
added to the products purchased from Syritex.
- All
software, including customized or proprietary software, and
those software errors that confirm improperly functioning
of defective software.
- Loss
or corruption of data and/or the restoration of software and
operating systems.
- Damage
caused by defective batteries or replacement of defective
batteries.
- Any
damage caused by a computer virus.
- Product
with removed or altered serial numbers.
- Incidental
or consequential damages including but not limited to any
delay in rendering service under this limited warranty or
for the loss of use during the period that the product is
at repair center or otherwise awaiting parts.
- That
certain products are compatible with your current data storage
infrastructure.
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